Owa Tragsa Empleados Extranet Guide

Es frecuente encontrar dificultades técnicas al intentar acceder desde dispositivos personales. Los errores más habituales suelen ser el bloqueo de contraseñas por intentos fallidos o la caducidad de las mismas. En estos casos, el Servicio de Atención al Usuario (SAU) de Tragsa es el canal oficial para restablecer las credenciales y recuperar el acceso a las herramientas de trabajo.

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| Issue | Possible Causes | Troubleshooting Steps | | :--- | :--- | :--- | | | The most common issue. | Use the "Forgot your password?" link on the login page. Reset it via your registered email or phone. Contact the HR department if you are unable to reset it. | | Cannot Access OWA (owa.tragsa.es) | The server might be down for maintenance, or your credentials have expired. | Check if other colleagues are experiencing the same issue. Try accessing it from a different browser or in incognito/private mode. Ensure you are using the correct domain (e.g., TRAGSA vs. DTTEC ). | | "Access Denied" or "Not Authorized" | Your user permissions may have changed, or you are trying to access a resource you don't have rights to. | Double-check the URL you are using. If the problem persists, your role within the company may have changed, and you need to request updated permissions from your manager or IT support. | | Login Page Not Loading | Your internet connection is unstable, or there is a problem with the company's network or VPN. | Check your internet connection. If you are working remotely, ensure you are connected to the corporate VPN. Clear your browser's cache and cookies. | | ESPACIO GT App Issues | The app may be outdated, or your phone's operating system may need an update. | Make sure you have downloaded the latest version from the App Store or Google Play. Try force-stopping the app and restarting it. If the issue persists, uninstall and reinstall the app. | Asegúrate de usar un navegador actualizado (Chrome, Edge

Introduce tus credenciales corporativas: Usuario: Tu usuario de red de Tragsa. Contraseña: Tu contraseña corporativa. Reset it via your registered email or phone

Si requieres acceder a los sistemas operativos integrados del grupo, debes utilizar el portal de autenticación por dominios: Accede directamente a la Tragsa Extranet Segura .

For project managers and technical staff, the extranet serves as a gateway to internal applications necessary for executing public contracts. This includes procurement systems, machinery allocation logs, occupational risk prevention (PRL) protocols, and project tracking databases. 4. Corporate Communications and Knowledge Base

Logging daily work hours, managing shifts, and recording overtime, ensuring compliance with Spanish labor laws.