Osticket Plugins List Here
: Moves ticket attachments from the database to your server's disk, significantly improving database performance. Attachments in Amazon S3 : Offloads storage to the cloud using AWS S3 buckets. 2FA Authenticator
: Automatically posts ticket summaries, status changes, and priority alerts into your team's MS Teams channels.
: Upgrades the default legacy layout into a modern, mobile-friendly customer portal.
: Allows viewing images and documents directly within the ticket thread instead of downloading them. osticket plugins list
: Authenticate staff and clients against an LDAP or AD server.
osTicket is one of the most reliable open-source support ticket systems available. Out of the box, it provides a solid foundation for managing customer inquiries. However, the default installation lacks certain advanced features like deep CRM integration, visual custom themes, and advanced automation.
: Tracks all user and agent activity within the system. It is vital for compliance and for troubleshooting who made specific changes to a ticket. Two-Factor Authentication (2FA) : Moves ticket attachments from the database to
: Enforces security requirements for agent and user passwords. Community & Third-Party Favorites
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Logs the exact minutes an agent spends working on a specific ticket, making it easy to invoice clients for support time. How to Install osTicket Plugins : Upgrades the default legacy layout into a
: Syncs user accounts and allows agents and users to log in using their existing network credentials.
: Place the file into your server's include/plugins/ directory via FTP or SSH.
