The warranty coverage is straightforward: if your Kodak scanner fails to function properly during the warranty period due to manufacturing defects, Centillion/Kodak Alaris will, at its sole discretion, either repair or replace the scanner at no charge. However, this coverage is subject to certain limitations, which will be discussed in detail later in this article.

If you are in Mumbai, their local office is located in Andheri East . Standard Coverage Details

When calling, be sure to have your scanner's model number, part number, serial number, and proof of purchase available. You should also be prepared to provide a description of any problems you are experiencing.

Look for a silver or white barcode sticker on the back or bottom of the scanner.

: Choose India from the dropdown menu to route the request correctly.

Access to remote diagnostics and phone support. What is Excluded?

Scratches on the imaging glass, liquid spills, or damage caused by paperclips and staples.

Every Kodak scanner ships with a enclosed in the packaging. This card contains important information about your specific scanner's warranty period and terms. If you have retained the original packaging and documentation, checking this card is one of the quickest ways to confirm your warranty details.

You can contact the dedicated Indian support team directly for verification.