Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed

The service has been manually disabled in the configuration.

"DNS response timeout, Kerio Control Web Filter categorization disabled"

and runs a command to reset the timers and disable the sensitive reliability check: cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Manual Re-activation : Once the backend is stable, they return to the Applications and Web Categories tab and re-check Enable Kerio Control Web Filter The service has been manually disabled in the configuration

Test a client machine on your network by attempting to visit a forbidden site category. The customized Kerio Control block page should successfully intercept the connection.

Categories rely on HTTPS certificates and time-based tokens. If your system clock is off by more than a few minutes, the categorization service will disable itself to avoid security mismatches. Categories rely on HTTPS certificates and time-based tokens

Kerio Control includes web filtering only in (Standard, Enterprise, or UTM). The free trial or a basic "Firewall only" license does not include categorization.

: The default ISP DNS servers might be throttling requests from the filter, which makes frequent calls to services like for page ratings. License Hiccups The free trial or a basic "Firewall only"

"Kerio Control Web Filter is not activated. Categorization is disabled."

Outbound ports required for license validation or database synchronization are blocked.

If your licenses, time, and DNS are correct, the local web filtering daemon might simply be frozen or stuck in an error loop. A system restart often clears the cache and restarts the cloud handshake. Navigate to the .