This occurs if you are trying to activate an old key or if your annual renewal subscription payment failed. Log into anydesk.com to check your invoice and billing status. 3. The License Won't Stick (Reverts to Free)
If you encounter errors while trying to activate your AnyDesk license, review these common solutions:
I can provide specialized steps for your specific business setup. Share public link
Once logged into the management portal, you need to copy your license key to apply it to your local AnyDesk software installations. The portal interface varies slightly depending on whether you are using the classic portal V1 or the updated V2. For my.anydesk V1: Navigate to the tab on the main dashboard. Locate the field labeled License Key . Highlight and copy the complete string of characters. For my.anydesk V2:
Centralized access control lists (ACL) to restrict exactly who can initiate a session with your machines. Share public link
Before you attempt to activate your AnyDesk license using the link, ensure the following:
Track connection times, dates, and durations for easy client billing and auditing.
Any desk ID or user assigned to this account will now inherit the premium permissions. How to Assign Your License to Specific AnyDesk IDs
This is often the easiest method. Your license is tied to your user account. Once you sign in to the client, the system automatically recognizes your license.
Click the icon next to the key, or highlight it manually, right-click, and select Copy . Step 4: Paste the License Key into the AnyDesk App
Once logged into the dashboard, navigate to the or General tab. Because you used the direct link, your purchased tier (e.g., AnyDesk Standard) should already be automatically bound to your account profile. If it says "Free Tier," you will need to perform a manual activation using the license key provided in that same email. How to Manually Activate AnyDesk Using a License Key
What are you using (Windows, macOS, Android)?
Open your email inbox and find the message from AnyDesk with the subject line:
Look for a button or text that says or a direct URL.
When you purchase a subscription, AnyDesk sends an activation link or a license key via email. This guide will walk you through the process of activating your AnyDesk license key link on any device. Understanding Your AnyDesk License Credentials
section of the License tab. You can copy it from here for use in the client. AnyDesk Help Center Method 2: Using the AnyDesk Client App Open the App : Launch AnyDesk on your computer. Access License Menu