Cadworx Splm Error 7502 Jun 2026
To help diagnose this issue further, could you share a few more details?
: If you are using a physical dongle (like Leica or HASP), ensure it is firmly connected before launching the program. The "Interesting Piece": Error Chains A notable behavior of CADWorx is that Error 7502 often appears alongside Error 6007
Is this happening on or all computers in your network?
handy when calling support; it’s the first thing they’ll ask for to verify your seat. Does this help clear your error, or are you seeing a specific sub-code alongside the 7502? Intergraph Smart Licensing - Version 14.3 - Help - Hexagon cadworx splm error 7502
Technical Analysis and Resolution of CADWorx SPLM Error 7502: A Comprehensive Guide to License Configuration Management
The Intergraph SmartPlant License Manager (SPLM) manages software seats across workstations and networks. When CADWorx launches, it requests a license token from the designated SPLM license server. If you see , it generally means:
SPLM typically communicates over specific ports. Ensure your IT department has opened these ports in the Windows Firewall for both inbound and outbound traffic. If you've recently moved to a Virtual Machine (VM) To help diagnose this issue further, could you
On the client machine, you may need to explicitly define where the license is located.
Open the utility on the client machine. Select the radio button for Configure License Machine . Click Select License Machine for Client .
Sometimes a seat gets "stuck" in an active state even after a user closes CADWorx. Open the SPLM utility on the server. Navigate to > Show Key Status or Show Active Users . Check if all seats are occupied. handy when calling support; it’s the first thing
Configure your IT monitoring tools to send an alert if the SmartPlant License Manager service stops on the host server.
Start with the service check—it solves over 50% of cases. If that doesn't work, move through the troubleshooting steps one by one. For network administrators, setting up regular monitoring and maintenance schedules can prevent many of these issues before they affect your team.
Choose , click Next, and specify the TCP/UDP ports used by your SPLM installation.
